Case study · Shopify custom website

Royal Labs: new website live, inquiries already coming in.

Royal Labs is a family-owned US cosmetics manufacturer with more than 40 years behind it. From an 85,000 sq ft facility in Johns Island, South Carolina, they develop and manufacture skin, hair, body and SPF products for brands across the personal care industry. We designed and built their new website from scratch on Shopify, working directly with Paul, their founder and CEO. Soon after launch, inquiries started coming in through the site.

Client
Royal Labs, family-owned cosmetics manufacturer, Johns Island, SC
Role
Design and Shopify development
Worked with
Paul, founder and CEO
Year
2026
Royal Labs website homepage
01

A manufacturer, not a shop.

Their old Shopify site looked like a consumer store. But Royal Labs sells to brands, and a brand looking for a manufacturer wants to see capabilities, quality and a clear way to start a project.

The new site leads with what brands look for: product categories, in-house formulation, quality standards such as FDA registration and GMP, and one clear path to a project inquiry.

02

Designed and coded from scratch.

No off-the-shelf template. A custom design and a custom-coded Shopify theme, built on Shopify’s own sections and blocks, so it stays fast and easy to grow.

03

Built for the team to run on its own.

  1. 01

    25+ custom sections and blocks, editable in Shopify’s theme editor

  2. 02

    Every page editable by their own team, no developer needed

  3. 03

    A multi-step project inquiry form that sends leads straight into HubSpot

  4. 04

    Analytics and heatmaps, to see exactly how visitors use the site

  5. 05

    Redirects from the old pages, so nothing was lost at launch

04

Side by side with the CEO.

Frequent calls directly with Paul, their CEO, through the whole project: decisions made fast, feedback acted on quickly, and no account managers in between.

05

The result: a five-star review, then inquiries.

First came a five-star review:

Marian was fantastic during the entire project. I felt very comfortable with our relationship, his understanding of Shopify made the project seamless. Available at all times, his communication skills and willingness to get the job done were superb. I highly recommend his services, he will become a trusted partner in future projects.

Royal Labs, five-star review, September 2026

A few days later, Paul, their CEO, wrote:

Loving the web site!!! Have received inquiries already through the site.

Paul, founder and CEO, Royal Labs
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